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FAQ

1) How can you give an order?

Just add your product to the basket and simply fill in your data as a guest or create new account. In a few minutes you will receive a copy of your order by e-mail. Then we calculate the shipping cost to your country and send final payment e-mail.


2) How can you made payment?

You can made payment with bank wire or western union.

3) When we do shipment?

We make every effort to ship your order within two days after payment is received. After shipment you will get an e-mail about shipment detail and tracking number.


4) How long does your standard shipping take?

It depends on your country. Avarage delivery time is 12-30 days.



6) Which shipping method do you use?

International postal mail(Turkish Post).

 

7) How we calculate the shipping cost?

The charges vary on account of the great variety of distances and weights of goods. Thats why we calculate it after prepare your order. All shipping cost belongs to the customers.

 

8) What is the minimum order?

Minimum order is $50 or €50 for international customers.

 

9) Will i pay custom duty?

Custom regulations is vary country to country. Sometimes you may be charged custom duties. You just pay vat % of your order and you will pay when your box deliverd.